Frequently Asked Questions
Everything you need to know about sparkling your water at home.
How do I exchange my empty CO2 cylinders?
You can exchange your empty cylinders through our online exchange program or at any authorized retail partner. Simply trade in your empty cylinder for a full one and only pay the price of the gas refill.
What is the difference between the Quick Connect and Screw-in cylinders?
The Pink Quick Connect cylinder features our advanced technology for easy, one-click insertion, while the Blue Screw-in cylinder uses a traditional threaded connection. Please check your machine's compatibility before purchasing.
Are SodaStream carbonating bottles dishwasher safe?
Only bottles specifically marked as 'Dishwasher Safe' can be cleaned in the dishwasher. All other plastic carbonating bottles must be hand-washed in lukewarm water to maintain their structural integrity.
How long does a single CO2 cylinder last?
One standard 60L cylinder can carbonate up to 60 liters of water, depending on the level of carbonation you prefer and the type of Sparkling Water Maker you use.
What is your return policy for Sparkling Water Makers?
We offer a 30-day money-back guarantee on all machines purchased directly from our website. The item must be returned in its original packaging with all included accessories.
Do you offer international shipping?
Currently, we only ship within the continental United States and select regions. Due to safety regulations regarding pressurized gas, CO2 cylinders cannot be shipped via air freight or to international destinations.